Thank you for choosing musemarche.shop! We are committed to providing you with a smooth and efficient shipping experience. Please read the following shipping terms carefully for information regarding order processing and delivery.
Processing Time Once you complete your order and make payment, we will process your order within 1-3 business days. Processing time may be delayed due to product stock status, promotions, or holidays. If processing time exceeds expectations, we will notify you by email.
Shipping Methods We offer a variety of shipping methods for you to choose from (FedEx, UPS, USPS, etc.). Specific shipping options and costs will be displayed at checkout. The shipping method you choose will directly affect your order’s delivery time.
Shipping Costs Shipping costs vary depending on your chosen shipping method, order weight, and destination.
Estimated Delivery Time The estimated delivery time will vary depending on your chosen shipping method. Generally:
Domestic Orders: Shipped within 1-3 business days – estimated delivery time 3-7 business days. International Shipping: Shipped within 1-3 business days – estimated delivery time 5-10 business days. Actual times may vary depending on destination and customs processing time.
Please note that the above times are estimates only. Actual delivery time may be delayed due to weather, traffic, and other uncontrollable factors.
Order Tracking Once your order is shipped, you will receive a confirmation email containing an order tracking number. You can track the shipment status at any time using this number.
Delivery Issues If you encounter any problems during transit, such as not receiving your package, damaged package, etc., please contact our customer service team promptly. We will do our best to assist you in resolving the issue.
International Shipping For international orders, you may be liable for customs duties and import taxes, which will be paid by you upon order delivery. Please confirm the relevant policies of your country or region before placing your order.
Thank you for your understanding and support of our shipping terms. If you have any questions or need further information, please feel free to contact our customer service team!
